Last Updated: August 26, 2025
Patrician Management, LLC (“Company,” “we,” “our,” or “us”), a property management company specializing in multifamily properties, values your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and handle your personal information when you visit our website, submit rental applications, make payments, or communicate with us by phone, SMS, or email. We are committed to protecting your privacy and complying with applicable laws, including those related to data protection and Application-to-Person (A2P) SMS messaging standards (such as 10DLC requirements in the United States).
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services. We may update this policy from time to time; changes will be posted here with an updated "Last Updated" date. We encourage you to review it periodically.
We collect personal information that you provide to us voluntarily, as well as information collected automatically. The types of information depend on your interactions with us, such as browsing our website, submitting a rental application, or opting into communications.
We may collect sensitive information (e.g., racial or ethnic origins if relevant to fair housing compliance), but only as necessary for legal purposes and with your consent where required.
We do not collect information from third parties unless authorized by you (e.g., credit reports from reporting agencies).
We use your information to provide and improve our property management services, including:
We process your information only when we have a valid legal basis, such as your consent, contract necessity, or legitimate business interests.
We may send you communications via email, phone, or SMS for transactional (e.g., application updates), informational, or marketing purposes. For A2P SMS messaging (application-to-person texts sent via 10-digit local numbers), we comply with U.S. regulations like TCPA and 10DLC.
By providing your phone number, you consent to receive SMS/text messages from Patrician Management regarding leasing inquiries, property updates, resident communications, and promotional offers.
We do not sell your personal information. We share information only as necessary and with your consent where required. Recipients may include:
Importantly, for A2P compliance: Patrician Management, LLC maintains strict privacy policies, ensuring that personal information of our users and tenants is not shared, sold, rented, released, or traded to third parties without legal obligation. All text-messaging opt-in records and associated consent are kept private and will never be transferred to third-party marketers.
We retain your information only as long as necessary for the purposes described, or as required by law (e.g., 7 years for financial records). After that, we securely delete or anonymize it. For example, application data may be kept for 1 year post-rejection.
We implement reasonable technical and organizational measures to protect your information, such as encryption, firewalls, and access controls. Files are stored securely, and electronic records require passwords. However, no security system is completely secure, and we cannot guarantee absolute protection of your data.
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookies via your browser settings, but some features may not function properly. We use Google Analytics to better understand how visitors interact with our website. This service may collect general information such as device type, browser type, and visit duration. These statistics do not include personally identifiable information (PII).
Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we learn we have collected such data, we will delete it. Parents/guardians can contact us to review or remove their child's information.
Depending on your location (e.g., under CCPA in California), you may have rights to:
We respond within required timelines (e.g., 45 days under CCPA). You may also opt out of promotional communications at any time.
If we transfer data outside your country (e.g., to U.S. servers if you're elsewhere), we ensure appropriate safeguards, such as standard contractual clauses, to maintain equivalent protection levels.
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use after changes constitutes acceptance.
If you have any questions about this Privacy Policy, please contact us at:
